Shipping policy

SHIPPING POLICY

Takeover Live

Effective Date: 28 October 2026
Last Updated: 28 October 2026

1. Introduction

Welcome to Takeover Live, available at https://takeoverlive.store.

Takeover Live specialises in digital products, online courses, educational resources, digital business tools, and other downloadable materials designed to help entrepreneurs build and grow their online businesses.

This Shipping Policy explains how we deliver products purchased through our website.

2. Digital Product Delivery

Takeover Live primarily offers digital products that do not require physical shipping or courier delivery.

Depending on the product purchased, delivery may take place through:

  • Instant access or download links displayed after checkout.

  • Email delivery to the email address provided during checkout.

  • Access to an online course, learning platform, or customer account.

  • Instructions provided by email on how to access purchased materials.

Delivery methods may vary depending on the product and its specific requirements.

3. Delivery Timeframes

We aim to provide access to eligible digital products as quickly as possible after successful payment confirmation.

  • Instant downloads: Available immediately after successful payment where supported.

  • Email delivery: Usually sent shortly after payment confirmation.

  • Online courses and learning programmes: Access instructions will be provided after payment confirmation or within the timeframe specified on the relevant product page.

  • Products requiring manual processing: Delivery may take longer where additional verification or setup is required. Any applicable timeframe will be communicated to the customer.

Please check your inbox, including your spam, junk, or promotions folders, if you have not received your product or access instructions.

4. Shipping Fees

Since our standard products are digital, physical shipping fees generally do not apply.

Any additional charges, including applicable taxes or fees, will be displayed during checkout where relevant.

If Takeover Live offers physical products in the future, the applicable shipping costs and delivery arrangements will be communicated before the order is completed.

5. Customer Responsibilities

Customers are responsible for providing accurate contact information and a valid email address when placing an order.

Takeover Live cannot guarantee successful delivery where incorrect contact details have been supplied or where access is prevented by the customer's email provider, device, internet connection, or other circumstances outside our reasonable control.

Customers should ensure that their devices and software are compatible with the purchased digital products.

6. Delayed or Missing Deliveries

If you have completed your purchase but have not received your digital product or access instructions, please:

  1. Confirm that your payment was successful.

  2. Check your inbox and spam, junk, and promotions folders.

  3. Verify that you entered the correct email address during checkout.

  4. Contact our support team using the details provided below.

We will make reasonable efforts to investigate delivery issues and assist you in accessing your purchased products.

7. Failed or Pending Payments

Digital products will generally be made available after successful payment confirmation.

Orders with pending, failed, reversed, or unverified payments may be delayed until the payment status has been confirmed.

If your payment was deducted but your order remains unconfirmed, please contact us with your order reference and relevant proof of payment. Do not send complete payment card details or passwords.

8. International Customers

Takeover Live may make digital products available to customers in South Africa and other countries, subject to product availability and applicable restrictions.

Because digital products are delivered electronically, there are generally no international courier charges or customs delivery fees associated with these products.

Customers are responsible for ensuring that they can access the required websites, platforms, and digital materials in their country.

9. Physical Products

If physical products are offered through our website, their shipping methods, delivery estimates, applicable charges, and any geographical restrictions will be specified on the relevant product page or during checkout.

Physical delivery timeframes may vary depending on the delivery address, courier service, stock availability, and other factors.

10. Contact Us

For questions about shipping, digital product delivery, missing downloads, or course access, please contact:

Business Name: Takeover Live
Website: https://takeoverlive.store
Email: info@takoverlive.store

Please include your order number, the email address used during checkout, and a brief description of the issue so we can assist you efficiently.

Takeover Live — Building digital businesses, empowering entrepreneurs, and supporting growth in the digital economy.